Autumnz.com.sg takes pride to process all orders to customers within Singapore within 1 working day (excluding Sundays and public holidays). We will send a sms to confirm your order before delivery. We offer 3 types of mode of shipping as follows:
- Non-Registered Normal Mail
- Registered Normal Mail
- Courier service.
Free Shipping Charge
We offer free shipping using Courier Service for purchase above $90
Normal Mail Non-Registered vs Registered
Both Non-Registered and Registered normal mail are charged according to SingPost rates and are applicable for total purchases weight less than 2 kg (inclusive)
|Weight of Purchase||Normal Mail
|Less than 0.1kg (inclusive)||0.90||3.15|
|> 0.1kg – 0.25kg||1.15||3.40|
|> 0.25kg – 0.5kg||1.70||3.95|
|> 0.5kg – 1 kg||2.55||N/A (use Qxpress instead)|
|> 1 kg – 2 kg||3.35||N/A (use Qxpress instead)|
We charge a flat rate of $3.99 for courier service using Qxpress irrespective of weight and size of parcel.
Normal Mail Non-Registered vs Courier Service
Normal mail will take about 3-8 working days to reach customers. However, during peak, sales and festive seasons it may take up to a month or more. As for bigger items it may delay up to 2 weeks or more. Normally for bigger items that are not able to enter the mail box, the postman will deliver to your door step directly. In the event if there is no one at home, delivery advice will be slipped underneath your house door to notify you for self-collection at the closest post office within 10 working days. Any unclaimed parcels after the stipulated time will be returned to seller. Thus, for bigger items that are not able to enter the mail box and no one is at home during office hours, it is advisable that customers use courier service to ensure guaranteed receipt in 2-3 working days to reduce risk of delayed or lost mail using local mail. Seller will not be responsible for any delayed or lost mail when a normal mail is used. However, seller will send replacement for non-receipt mail if courier used.
Courier service is a more economical option than using registered normal mail for guaranteed receipt. (Courier vs Registered Normal Mail : 2-3 working days vs up to 5 working days)
|Normal Mail (SingPost)||Courier (Qxpress)|
We do not cater for self-collection at this moment