Local Delivery

Autumnz.com.sg takes pride to process all orders to customers within Singapore within 1 working day (excluding Sundays and public holidays). We will send a sms to confirm your order before delivery. We offer 3 types of mode of shipping as follows:

  1. Non-Registered Normal Mail
  2. Registered Normal Mail
  3. Courier service.


Shipping Rate


Free Shipping Charge

We offer free shipping using Courier Service for purchase above $90


Normal Mail Non-Registered vs Registered

Both Non-Registered and Registered normal mail are charged according to SingPost rates and are applicable for total purchases weight less than 2 kg (inclusive)


Weight of Purchase Normal Mail
(Non-registered) S$		 Normal Mail
(Registered) S$
Less than 0.1kg (inclusive) 0.90 3.15
> 0.1kg – 0.25kg 1.15 3.40
> 0.25kg – 0.5kg 1.70 3.95
> 0.5kg – 1 kg 2.55 N/A (use Qxpress instead)
> 1 kg – 2 kg 3.35 N/A (use Qxpress instead)


Courier service

We charge a flat rate of $3.99 for courier service using Qxpress irrespective of weight and size of parcel.


Shipping Method:

Normal Mail Non-Registered vs Courier Service

Normal mail will take about 3-8 working days to reach customers. However, during peak, sales and festive seasons it may take up to a month or more. As for bigger items it may delay up to 2 weeks or more. Normally for bigger items that are not able to enter the mail box, the postman will deliver to your door step directly. In the event if there is no one at home, delivery advice will be slipped underneath your house door to notify you for self-collection at the closest post office within 10 working days. Any unclaimed parcels after the stipulated time will be returned to seller. Thus, for bigger items that are not able to enter the mail box and no one is at home during office hours, it is advisable that customers use courier service to ensure guaranteed receipt in 2-3 working days to reduce risk of delayed or lost mail using local mail. Seller will not be responsible for any delayed or lost mail when a normal mail is used. However, seller will send replacement for non-receipt mail if courier used.

Courier service is a more economical option than using registered normal mail for guaranteed receipt. (Courier vs Registered Normal Mail : 2-3 working days vs up to 5 working days)


Normal Mail (SingPost) Courier (Qxpress)
  • 3 – 8 working days
  • During festive or sales period, may delayed up to 1 month
  • Larger item may be delayed more than 2 weeks or more
  • Self collection required at post office for large item which is not able to enter mail box
  • Non-collection by customer after notification by SingPost via collection slip after stipulated period will be considered as unclaimed item and will be sent back to HeadQuarters to be returned to seller
  • No tracking available
  • Seller not responsible for any delayed and lost mail.
  • 2-3 working days
  • Reliable as tracking number provided
  • Deliver to your doorstep
  • Reasonable shipping costs for guaranteed receipt in good condition (cheapest in town)
  • Seller will be responsible for delayed and lost mail.


Self-Collection

We do not cater for self-collection at this moment